FAQ's

How fast is shipping?

We offer fast and reliable shipping on all orders.  We do everything in our power to make sure you receive your order within 7-18 business days, based on your location.

 

How do I track my order?

Once your order ships, an email confirmation is sent that contains your tracking number and link that you can use to track your order all the way to delivery.

 If you have not received an email confirmation within 24 hours from placing your order, please reach out to our customer care team and they will be happy to assist.

How do I return any items from my order?

we offer a 30-day money back guarantee on all orders.  If for any reason you are not satisfied with your order, please reach out to our customer care team at info@shopvirtuo.com and they will be happy to help you with your return.